Guest Reviews – Mercure Hotel Düsseldorf Kaarst

Our room was neat and spacious. We did miss a kettle, which was delivered the next day. The shower did not get hot at first but this has also been resolved. What we really missed was normal lighting in the bedroom. Breakfast was tasty. The lady at breakfast remembered our name, which is a nice feeling. Fatima at dinner is sweet, kind and helpful. She was very like a heartist. A beautiful Valentine's table was set. The man at dinner was nice, he had also humor. Nice to look back on these beautiful days.We missed the bathrobes. And the kettle an tea. Next day we had a kettle but no tea. Very good! The lighting in the restaurant is very bright. It can be more cozy.

I was in room 415 which was very good except the AC which was very noisy even puting the fan at level 1 and I had to switch it off at night.

Indoor garage was not open due to a defective garage entrance door... On Monday evening, only a small diner menu card was available... Not really much choice...

Perfect 😀 - Location is perfect, clean and comfortable room 😞 - None

Very friendly and professional staff, breakfast buffet was very complete, tasty and perferct. Our room was spacious and well cleaned.

Good place to be and good restaurant.

Very expensive due to the Medica conference but surprisingly convenient for Dusseldorf if travelling by car/taxi.

Very Good 😀 - Organization 😞 - I could smell the smoking from outside

Nice breakfast! 😀 - The rooms were very big and nice. The breakfast was really good. There were so many things to choose from. 😞 - The hair in the bathroom 😳

Very good 😀 - Good hotel, big parking space, breakfast good. 😞 - Swimming pool was broken... My kid was ;[

Problems booking in, but once booked in all fine.

I had an amazing stay at Mercure Hotel in Duesseldorf Kaarst! From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The check-in process was smooth, and the staff were incredibly friendly and accommodating.Rooms:The room was clean, spacious, and beautifully decorated. The bed was very comfortable, and the linens were soft and fresh. I also appreciated the little touches, like the complimentary toiletries and the well-stocked minibar.Amenities:The hotel offers fantastic amenities. The breakfast was delicious with a wide variety of options to choose from. It was the perfect way to start the day.Service:The service at Mercure Hotel in Duesseldorf Kaarst was exceptional. The staff went above and beyond to ensure that I had everything I needed. They were always available to answer questions and provide recommendations for local attractions.Location:The location is perfect, making it easy to explore the area. Despite being centrally located, the hotel was quiet and provided a peaceful retreat after a day of sightseeing.Overall:I highly recommend Mercure Hotel in Duesseldorf Kaarst to anyone looking for a comfortable and enjoyable stay in Kaarst. It’s the perfect blend of luxury and convenience, and I can’t wait to return!

Friendly and professional personal. Rooms were ok but aircon was not good enough to cool down the room and was very loud!Price was a bit too high for this place.

Very good 😀 - Friendlies of the staff 😞 - Aircon

Good... but rather warm on third floor landing under the atrium roof.... 😀 - Everything was fine! 😞 - Paying for breakfast and car parking on top of the hotel costs made it more expensive than expected